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Terms & Conditions

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This website is operated by WishCandle. By accessing or using our website and placing an order, you agree to be bound by the terms and conditions set forth below. Please read them carefully.

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1. General Terms

  • All orders placed through WishCandle are subject to availability and payment confirmation.

  • Each candle is handmade and unique. Slight variations from product photos may occur.

 

2. Product Information

  • Our candles are handcrafted using natural ingredients.

  • All product descriptions are provided for informational purposes only and do not constitute medical or health advice.

 

3. Orders and Payment

  • Orders are processed once payment is successfully received.

  • Payments are accepted through secure payment gateways (e.g., credit card, bank transfer, etc.).

  • Prices include VAT unless otherwise stated.

 

4. Shipping and Delivery

  • Orders are typically shipped within 1–3 business days after payment confirmation.

  • Delivery times vary depending on your location.

  • We are not responsible for delays caused by the shipping provider.

 

5. Returns and Exchanges

Due to the handmade and personal nature of our products, returns/exchanges are accepted only in the following cases:

  • The item arrived broken, damaged, or incorrect.

To request a return:

  • Notify us within 3 days of delivery.

  • Returned items must be unused, in original condition and packaging.

  • Approved returns will be processed as soon as the item is received.

 

6. Intellectual Property

  • The WishCandle brand, logo, images, product names, and content are the property of WishCandle.

  • They may not be copied, reproduced, or used for commercial purposes without permission.

 

7. Privacy Policy

  • Your personal data is kept confidential and is never shared with third parties.

  • Please refer to our [Privacy Policy] page for more detailed information.

 

8. Right to Modify Terms

  • WishCandle reserves the right to modify these Terms and Conditions at any time without prior notice.

  • The most recent version will always be available on our website.

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